Shipping policy

EU Shipping Policy

We are pleased to offer fast and reliable shipping across Europe using Royal Mail services. Please find our shipping policy details below:

Processing Times

• Orders are processed Monday to Friday, excluding public holidays.

• Orders placed before 2 PM are usually dispatched the same day.

• Orders placed after 2 PM will be dispatched the next working day.

Shipping Costs

EU Shipping: €3.95

Delivery Estimates

Service Estimated Delivery Time

Royal Mail Europe - 3-5 working day

Please note: delivery times are estimates and not guaranteed. Delays may occur during peak periods or due to Royal Mail service disruptions.

Tracking

• You will receive a tracking number via email and/or SMS once your order has shipped.

Missed or Delayed Deliveries

• If your order has not arrived within 5 working days of dispatch, please contact us so we can investigate.

• We are not liable for delivery delays caused by circumstances beyond our control (e.g., postal strikes, severe weather).

Incorrect Addresses

Please ensure your shipping details are correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses.